During these unprecedented times, we always want to assure that our customers are a top priority. That includes ensuring that we are packaging and shipping out your orders in the fastest & most efficient way possible. As you may know, we have always shipped all orders via USPS Priority Mail, which has a 2-3 day delivery timeframe. However, due to COVID19, USPS are experiencing a shortage in transportation power, which have resulted in certain packages being misplaced or never delivered. This issue has caused us to make a change in shipping carriers, to assure that you, our customers, are receiving the items that you order without any mishaps.
If you've been to our checkout page or have made an order with us, recently, you should notice that we have now switched to UPS Ground Shipping. This shipping method was the least costly and most effective way for us to get packages to you guys in a timely manner. Although, you may see a very slight increase in the cost of shipping, please note that the decision was made with you in mind.
Per our company shipping policy, all orders are packaged & processed within 1-2 business days & are shipped out immediately after. We will continue to honor this commitment. For further information see our Shipping & Policy section. Thank you for your understanding & support during this time. If you have any questions regarding your order, please send your inquiry to email@example.com and a rep will follow up within 24 hours.
Stay safe & healthy